Customers who have made retail purchases from our website can return product purchased from us for a full refund or exchange within 14 days of purchase using the following process:
- Ensure the product is undamaged and in original condition and packaging.
- Return the product within 14 days from the date of the invoice. Please be aware that the return is at your own expense.
- Return product to Bowel Cancer NZ at the following address:
Bowel Cancer NZ
C/o 11 Bella Vista Drive
Upon receiving the product, we will refund your nominated credit card for the price you paid for the product. Bowel Cancer NZ will not refund the original delivery costs relating to the return of non-faulty product.
* Please note Bowel Cancer NZ is not liable for delivery delays or damages caused throughout the shipping process